Job Description

Kana Hotel Group Housekeeping SupervisorKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.Primary ResponsibilitiesSupervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and developmentSchedule staff according to labor standards and forecasted occupancy and assign daily boards to housekeeping team membersManages contract labor relationship and needs, training for contract labor positionsEvaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacementAssist general manager in development of the department's annual budget. Monitor performance against planMaintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks VR rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping suppliesCompile and report accurate status of guest rooms to front officeOversee all housekeeping dutiesMaintain productivity and labor cost goalsEstablish and maintain cost control systems for staffing linen inventories and cleaning suppliesConduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levelsEnsure quality services are rendered in meeting guest needs and that guest relations are enhancedEnsuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvementsOther duties as assignedEducation/ExperienceHigh school diploma or GED requiredMinimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility requiredMinimum of 2 years supervisory experienceExcellent written and verbal communication skillsMust be flexible with working nights, weekends, and holidaysOur company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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