Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Maintains Free People’s visual and operational standards while keeping the focus on the customer Supports the shipment process to gain awareness of product including what’s new and what’s reship Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Requirements Love for the FP brand Experience in customer service Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Core Competencies Demonstrates strong customer service skills and a passion for the brand while fostering an inclusive and collaborative store environment. Capable of utilizing technology to enhance customer experiences and maintain operational standards. Highest-signal resume keywords Customer Service Experience Team Collaboration Product Knowledge Flexible Work Hours Brand Representation ATS Optimization Keywords Soft Skills Positive Attitude Respectfulness Helpfulness Communication Skills Industry Keywords Visual Standards Operational Standards Inventory Accuracy Product Loss Prevention Store Safety Standards Tools & Technologies Omni-Channel Technology #J-18808-Ljbffr
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