Job Description

Pharmacist Consultant (Call Center) - CarelonRx

Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Anticipated Schedule After Training: Monday - Friday, 12 PM - 8:30 PM EST

The Pharmacist Consultant (Call Center) is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.

How you will make an impact:

• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.

Minimum Requirements:

• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted Pharmacist license in applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• PharmD preferred.
• Call center experience strongly preferred and computer skills.

Job Level: Non-Management Exempt

Workshift:

Job Family: MED > Licensed/Registered Pharmacist/Pharmacy Technician

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