Ascension Saint Thomas Urgent Care is looking for a Director of Operations to join our team in the Clarksville, TN market. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their 4-6 locations.
JOB SUMMARY:
The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.
KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Evaluates patient flow through the center to ensure appropriate utilization of business resources
• Monitor wait times for the center and manage the workflow accordingly
• Identifies opportunities to increase business and scope of services provided by the center
• Ensures high team member morale and a professional, effective, and efficient working atmosphere
• Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary
• Owns the performance results in regards to patient experience, patient volume, financial results and service standards
• Serve as the communication liaison between the home office and all center team members
• Understands work flow and function of all positions
• Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help
• Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health
• Implement the policies and procedures from the Home Office. Follow all operational guidelines
• Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders
SUPERVISORY RESPONSIBILITIES:
Oversee all team members assigned within your area
WHAT'S REQUIRED?
• 3-5 years of healthcare management experience required; Urgent or Primary Care experience is preferred
• Working knowledge of work flow and scheduling
• Must be able to maintain a highly structured environment
FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE!
...Fulltime Employment Opportunity - Flexibility To Work RemotelyThe Contracts Analyst is responsible for the following:Administers contracts and agreements in accordance with federal government regulations and company policies and procedures, manages and negotiates customer...
...Responsibilities Mental Health Technician (MHT) - Full Time Located in South Central Virginia, The Hughes Center is a highly-structured psychiatric residential treatment facility for youth ages 10 to 22 with neurodevelopmental disorders. The Hughes Center...
...our Healthcare & Medical Services department. In this role, you will provide individual, family, and group therapy for children and teens with diverse psychiatric and behavioral needs. Youll conduct assessments, develop treatment plans, and collaborate with a multidisciplinary...
...Job Description Job Description Do you love travel and enjoy helping others create memorable experiences? MAD Travel Adventures... ...Independent Travel Agent. No prior travel industry experience is required. Training, mentorship, and ongoing support are provided....
...Seeking Candidates for our Pompano Beach, FL location. Allegiance Crane & Equipment is becoming a top employer for crane operators in Florida!We are looking for full-time hard-working, team players to operate a fleet of hydraulic cranes. We offer a strong work environment...